Privacy Policy
Last updated October 31, 2026
Unripped (“Unripped”, “we”) runs a marketplace app and website where buyers and sellers trade factory-sealed trading card products. This policy explains what we collect, why, who we share it with, and the choices you have.
What we collect
- Account details: your email address, display name and password (stored securely by our sign-in provider; we never see your password).
- Trading details: your bids, listings, trades, ratings, trade chat messages and trade notifications.
- Payment handles and shipping address: the payment methods you add (for example a Zelle email or Venmo handle) and your shipping address.
- Identity check: when you verify your ID, Stripe collects photos of your ID and a selfie. Those photos stay with Stripe. We receive the result, the name and date of birth on the ID, and, if it didn’t pass, Stripe’s reason.
- Seller verification: for Vendor and Dealer plans, your legal name and mailing address and, for Dealers, the business name, type, structure and business address. We never ask for a Social Security number, EIN or any other tax ID.
- Billing: your plan, bills and transaction fees. Card and bank details are entered on Stripe’s pages and stored by Stripe, not by us.
- Device: a push notification token if you allow notifications.
- Safety: reports you send or that are made about your account, the people you block, and your profile picture if you add one.
- Website sign-ups: your email address if you join the early-access list.
How we use it
- To run the marketplace: match bids and listings, create trades and show each trade’s steps.
- To verify buyers and sellers and keep fake accounts off the platform.
- To bill your plan and transaction fees.
- To send sign-in codes, trade updates and account notices.
- To keep trades safe: we may review a trade’s chat and history when a problem is reported, and we track cancellations to spot deals moved off the platform.
- To review reports of objectionable content or abuse, and to keep people you’ve blocked from seeing or trading with you. A reported user isn’t told who reported them.
- To meet legal and tax obligations.
We don’t sell your personal information, and we don’t use it for advertising.
Who sees what
- Other users see your display name, tier, ratings, reviews and your open bids and listings.
- Your trade partner sees your payment handles once a trade between you exists. The seller also sees the buyer’s shipping address. Contact details typed into trade chat are hidden.
- Service providers who run parts of Unripped for us: Supabase (database and sign-in), Stripe (subscriptions, payments for your plan, and ID checks) and Expo (app updates and push notifications). They may only use your information to provide their service.
- When required by law, or to protect users and the platform against fraud.
Keeping and deleting your information
You can delete your account any time in the app (Account → Delete account). That removes your profile details, payment handles, address, verification details and push tokens, and cancels your subscription. Records of completed trades, fees and bills are kept with your name removed, because we’re required to keep them for accounting and taxes. Trades still in progress must be finished first.
Security
Data is protected by access rules on our servers, we don’t collect tax IDs at all, and payment and ID-check details stay with Stripe. No system is perfectly secure, so please use a strong, unique password.
Children
Unripped is for people 18 and older. We don’t knowingly collect information from anyone under 18.
Your choices
You can update your profile, payment handles and address in the app, turn off push notifications in your phone’s settings, and delete your account. To ask about your information, email support@unripped.net.
Changes
If we change this policy we’ll update the date above, and tell you in the app if the change is significant.